Cold calls into targeted accounts to introduces MEDs, identify decision makers, foster new account relationships and set up appointments for outside sales staff when applicable for support in closing large opportunities, program based and sustainable sales opportunities.
Responding to customer request, quoting, and any follow up on customer related issues.
Monitoring all account activity and supporting the team in assuring consistent account communication with a commitment to excellent customer service.
Work and communicate closely with Sales & Product team on sales activity and progress.

To manage and execute the projects to be cost effective, timely delivery, quality standards and meets client expectation.
Coordinate with customers, end users, engineering consultants, certification bodies, suppliers, principles and etc. for engineering design, documents/drawings submission and approval, testing and commissioning tasks locally, overseas, on-shore and offshore.
Provide sales and technical support for complete Telecommunication Systems.
Formulate strategies and plans to provide a total customer solution and to ensure customer satisfaction.
Regional exposure in the Asia Pacific market (25% travelling to Korea, Vietnam)

Telemarketers
Customer Service
Team Lead
QA cum Trainer
Technical Support

Making outbound calls to qualify new sales leads and profile new potential customers.
Fixing appointment for sales persons.
To generate new sales and develop existing accounts.
Provide great customers service and care.

To generate leads through identifying prospects and cold calling.
To manage and develop the existing database.
Proactively gather and research prospects/customer information.
Proactively suggest improvements on calls approach/tactics and call script.

Communicates (read, write, and speak) well in English;
Works creatively to design and develop software;
Strives for knowledge and improvement;
Is sound in at least one Microsoft Development tool;
Has gained experience through successful (and even sometimes unsuccessful) projects;
Holds some sort of relevant paper qualification (don't worry about this).