Responsibilities:
Relationship Banker
To actively acquire new business for the bank through effective inbound and outbound sales programs and deepen relationship with existing customer through quality service standards.
To maximize on cross-sell and referral opportunities.
To provide quality and efficient sales service
Virtual Banker

Ascertain customer’s financial standing and needs via the Bank’s prescribed methodology.
Analyze customer’s needs by providing professional advice and alternatives/solutions using knowledge of bank’s products and services as to recommend appropriate bank products.
Build and deepen relationship with customers through excellent service as to maximize on cross-sell and referral opportunities
Provide quality portfolio management service, through service, follow up and sales.
To actively manage retention and growth of customers.
Strengthen customer service capabilities by following closely to required standards.
Actively participate and provide feedback in department’s sales planning to generate effective action plans to meet / exceed sales targets.
Logging of service statistics, complaints, enquiries, ad hoc customer surveys
Comply with Group Policy and Standards, local laws and regulations of the Bank.

Requirements:
Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field.
Must able to do sales
Required skill(s): Able to communicate in ENGLISH is a MUST and COMPULSORY.
Required language(s): Chinese, English,
At least 1 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Customer Service and Telemarketing or equivalent.
Other Requirements
Great service attitude
Very patient
Career in banking and not monetary incentive
Highly driven and self motivated
Positive attitude
Excellent people management skills
Relationship building skills
Leadership capabilities
Listening skills

Those interested kindly call or apply online to schedule your interview.

You may also walk in from:
Mondays - Fridays 11am - 4pm
MY JOBS RECRUITMENT AGENCY
No. 707 Block A, Kelana Centre Point, Jalan SS7/19,
47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Email: melvin@myjobs.my or ravin@myjobs.my
Tel: (+603) 7801 8111 Fax: (+603) 7801 8118
Melvin(017-2733184) or Ravin (017-3322316)