Published on 11/8/2009

Responsible for the daily management of invoice processing, bill payment and ordering function.
Ensuring completeness and accurancy of all exception handling.
Working with customer data and ensuring all disputes are followed through and reach a logical state of conclusion.
Familiar with TEM technologies such as Rivermine, Tangoe etc.
Must be able to generate report,exception handling routines and dispute management ruotines to file and manage claims with the service providers.
Must be detail oriented, and understand interpretation of carrier invoices and the data that being transmitted.
Be a focal point for existing team members on business process and application queries or issues.
Monitor the problem and change process and manages problem and change issues and alerts as needed.
Continually train and educate any new (and existing) team members on business processes and application where required.

Telco Expense Management

Responsibilities:
Responsible for the daily management of invoice processing, bill payment and ordering function.
Ensuring completeness and accurancy of all exception handling.
Working with customer data and ensuring all disputes are followed through and reach a logical state of conclusion.
Familiar with TEM technologies such as Rivermine, Tangoe etc.
Must be able to generate report,exception handling routines and dispute management ruotines to file and manage claims with the service providers.
Must be detail oriented, and understand interpretation of carrier invoices and the data that being transmitted.
Be a focal point for existing team members on business process and application queries or issues.
Monitor the problem and change process and manages problem and change issues and alerts as needed.
Continually train and educate any new (and existing) team members on business processes and application where required.

Requirements:
Candidate must possess at least a Bachelor's Degree or Professional Degree in Business Studies / Administration / Management, Economics, Finance / Accountancy / Banking, Commerce or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.
Preferable those candidates who have worked in Telecommunication industry and have Billing Systems/ TEM experiences.
Experience in Telco provisioning, billing and financial background to include cost recovery.
Required skill(s): An expertise in Accounts Payable (AP), Accounts Receivable (AR), Expense Management Analysis, Billing & Reconciliation, Telco Provisioning.
Required language(s): Fluent in English both written and spoken.
Good communication, team leadership, able to work with minimal supervision.
Problem Solving Skills.
Must be willing and able to work at Cyberjaya.
Must be willing to work beyond normal office hours (followed US timezone BUT not everyday.
Applicants should be Malaysian citizens or hold relevant residence status.

Interested candidates, kindly please submit your online application via our IBM career website portal at http://www.ibm.com/employment/my.