Responsibilities:
Use judgment and initiative in performance of assigned tasks. Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty. Maintain service levels in accordance with Group standards. Provide enhancement service options, promotional offers and value-added services to our customer as determined by the business.

Requirements:
Candidate must possess at least a SPM, STPM/Diploma, Advance/Higher/Graaduate Diploma, Bachelor's Degree in any discipline.
Minimum of one year's proven Customer Service experience or equivalent.
Well-developed analytical, mathematical, interpersonal, organizational, sales, listening, and communication skills.
Strong knowledge of multiple product lines and/or programs as required by assigned unit.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.
Highly motivated and ability to work well within a team.
Availability to work overtime as required.
Candidate must be able to speak fluent English.

MJ RECRUITMENT SERVICES
Agensi Pekerjaan Maju Jaya Sdn Bhd
No 121B, Jalan SS15/5A, 47500 Subang Jaya, Selangor
Telephone: 60-3-56311166 Email: padma@mj-recruitment.com 
REGISTRATION is absolutely FREE!!
NO PLACEMENT FEES