Responsibilities:
Liaise to prepare billing adjustments for processing by the billing team
Liaise to manage the document required for collection purpose.
Keep the above informed of collection difficulties.
Interface with large & medium customers to actively and aggressively solve credit and billing problems in a timely manner.
Provide the required document for the customer to arrange payment promptly.
Retrieve invoices and/or airway bills on request and send to customers.
Ensure special billing requests by customers are met, e.g. costing, shipper reference, etc.
Engage in providing document support & dispute resolution for credit control & collection officer.
Research unallocated cash for posting to debtor ledger.
Assist in the dispatch of invoices, airway bills, reminders and finance charge letters.
Co-ordinate with related billing & sales parties to resolve billing discrepancies within 24 hours.

Requirements:
Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, any field.
At least 1 year(s) of working experience in the related field is required for this position.
Numerical skills / Software skills (Word, Excel, PowerPoint, etc.).
Communication skills (English and local language), spoken and written.
Knowledge of Mandarin is advantageous.
Telephone handling skills.
Fresh Graduates are encourage to apply.
Applicants must be willing to work in Petalling Jaya.
2 Contract positions available.

Interested candidates are encouraged to send in their latest updated c.v. to the address below via email, fax or snail mail.
DHL Asia Pacific Shared Services Sdn Bhd

Level 11, Menara Axis,
2, Jalan 51A/233,
46100 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
General Line: 03-7948 4848
Email: ap.askhr.recruit@dhl.com