Responsibilities:
To respond to incoming telephone calls and emails within a specified timeframe according to company guideline
To meet agreed objectives enabling the corporate objectives to be achieved

Requirements:
Minimum SPM with relevant working experience.

Excellent command of spoken and written English, with exposure to the American market preferre

Immaculate telephone manners and communication skills.

Excellent listening skills, critical-thinker with attention to detail.

Data entry, spelling, grammar and proofreading skills required.

Ability to work in both a team environment and autonomously

Minimum typing speed of 25 words per minute

Strong PC skills in a MS Windows based environment (including MS Office--Excel, Word

Demonstrate high degree of integrity and confidentiality

Interested applicants, please email your updated resume in MS Word format to Liyen Ng (liyen.ng@epscs.com), stating your availability, current and expected salaries.